No Refund Policy
At Undercover WP, we strive to provide top-quality white-label WordPress development services to digital marketing agencies. Our team is dedicated to delivering excellent results and ensuring smooth collaboration.
Due to the nature of our services and the resources allocated for each client, we do not offer refunds under any circumstances. By subscribing to our services, you acknowledge and agree to the terms outlined in this policy.
Why We Do Not Offer Refunds
- Service-Based Model – Our work involves dedicated time, effort, and resources tailored specifically to your agency’s needs. Once our team begins working on your tasks, those hours and expertise cannot be recovered.
- Fixed Monthly Commitment – Our pricing is structured as a fixed monthly cost, ensuring transparency and predictability for your agency. Whether you submit tasks or not, our team remains available for your requests.
- Unlimited Task Requests – We offer unlimited WordPress tasks (processed one at a time), meaning you receive full value for your subscription.
- Immediate Resource Allocation – As soon as you join, we assign a dedicated account manager and development team to your projects. This ensures seamless execution but makes refunds impractical.
- Trial & Demo Available – Before subscribing, you can book a free 15-minute demo call to understand our process, capabilities, and service scope. This helps you make an informed decision before committing.
Cancellation Policy
While we do not offer refunds, you can cancel your subscription at any time before the start of the next billing cycle to avoid future charges. Your service will continue until the end of the current billing period.
To cancel your subscription, please email us at info@undercoverwp.com or contact your dedicated account manager.
Need Help?
If you have any concerns or questions about our services, we encourage you to reach out. Our team is always ready to assist and ensure you get the best experience with Undercover WP.
📞 Book a Free 15-Min Demo Call | 📧 info@undercoverwp.com
Thank you for choosing Undercover WP!